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OCEAlert, real-time alert generation
Real-time alert platform for ThermoServer and CobaltView, with SMS/text messages, voice messages, and e-mail
Apps, alert management, and automation tools
- Reinforced protection for sensitive products
- Reliable and secure
Designed in collaboration with one of the world’s leading experts in information generation, the OCEAlert platform automatically sends you alerts for monitored products in real-time.
- Real-time alerts 24/7
- Reliable and secure
- Easy to set up
- 21 CFR Part 11
How does OCEAlert work?
- When your monitoring system detects an alarm, such as a temperature excursion or equipment failure, the information is sent to the OCEAlert platform by your local server or the OCEACloud solution.
- OCEAlert immediately sends the alert by text message (SMS) or voice message, depending on your configuration.
- In case an alert occurs, confirmation of reception is sent by voice message with a secure code to terminate the sequence of calls being made to the call-list.
- Once the problem is resolved, the alarm can be acknowledged in your monitoring software (ThermoClient or web application).
The benefits of OCEAlert
- Alerts sent in real-time 24/7 so you can act fast to resolve issues
- Developed in accordance with FDA 21 CFR Part 11 guidelines
- Easy to set up
Technical details
- By telephone, alerts acknowledgment is determined through the keypad, a busy signal, or a lack of response Alert types: text message (SMS) or voice message describing the alert
- Worldwide, year-round, 24/7 service with 99.8% reliability Provided information: location, equipment (temperature alarm, freezer alarm, incubator alarm, etc.), sensor, alarm type, date/time, and the reading that triggered the alarm.
- Transmission reliability > 99.7%, with worldwide coverage (in supported countries)
- Voice messages with very high-quality speech synthesis Compatible with Cobalt 1, Cobalt 2, and Cobalt L3/S3/ML3; ThermoServer 5.2 and higher; CobaltView 1.4 and higher
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